Thesis Satisfaction Essay Example for Free

Thesis Satisfaction Essay Related attitudes, such as organizational commitment (Farkas Tetrick, 1999) and job involvement (Babnik, 2010), which are necessary in present times, where all firms are looking for competitive advantage and especially through their people (Galanou, Dimitris, 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create positive customer experiences. Employees who have higher job satisfaction are usually less absent, less likely to leave, more productive, more likely to display organizational commitment, and more likely to be satisfied with their lives (Lease, 1998). Murray (2009) stated that there is a common problem within the operation when employees are dissatisfied enough with their jobs and this dissatisfaction affects their job performance. Numerous studies have shown that dissatisfied employees are more likely to quit their jobs or be absent than satisfied employee (Hackett and Guion, 1985: and Hacliya, 1985 Kohler and Mathiu, 1993). Wilson (2008) stated that there are things that can make an employee dissatisfied, but merely removing or fixing them will not make an employee satisfied. According to the sources and data collected from the Human Resources Department of subsidiary restaurants, there are continuous issues of job satisfaction as well as job performance in the organization (HR Report 2010). According to Hawney (2008) performance management and employee satisfaction are two areas that pose challenges for job satisfaction. Job satisfaction is another subjective topic that concerns employer’s job satisfaction which can affect job performance appraisals and threaten the employer-employee relationship by creating friction between employees and their management. Lucena City is a highly urbanized city, it is also known as the gateway and melting pot city of Southern Luzon. It is considered one of the most important commercial and trading centers of Southern Tagalog. Economic activities in Lucena City are heavily concentrated in constricted central business district (CBD) is home to a large cluster of different business enterprises which is one advantage of this city on developing restaurant industry. The study will be conducting fast food restaurants also known as quick service restaurant. The researchers would like to come up with this research study for several purposes to develop individual skills and strategies as a future manager in one’s field. To clarify with the different factors affecting employee satisfaction this includes rational thinking, questioning, and an open mind with issues of employee satisfaction in order to update oneself. Getting a historical and background study is crucial to attain some of the dissatisfaction that should not be carried out in the workplace in order to attain a productive organizational climate which is applicable to the restaurant industry students. Theoretical Framework One of the theories of employee satisfaction, called the two-factor theory of Herzberg (1959) pointed out two factors that could satisfy and dissatisfy an employee in his job (also known as Motivator- Hygiene Theory) which attempts to explain satisfaction and motivation in the workplace. This theory states that satisfaction and dissatisfaction are driven by different factors motivation and hygiene factors. The first factor would be the motivational factors that would encourage an employee to have a better work performance, and as a result will attain satisfaction such as challenging work, recognition, responsibility that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth. Motivators refer to factors intrinsic within the work itself like the recognition of a task completed. These factors can include job promotions, bonuses, and public recognition. The other factor would be the hygiene factors, which are not necessarily motivating but would elicit dissatisfaction if they were inadequate. Conversely, hygiene’s tend to include extrinsic entities such as relations with co-workers, which do not pertain to the worker’s actual job. Hygiene factors status includes job security; salary; management; fringe benefits and work conditions that do not give positive satisfaction, though dissatisfaction results from their absence. These are extrinsic to the work itself, and include aspects such as company policies; job security; supervisory practice; wages/salary and management. If management wishes to increase satisfaction on the job, it should be concerned with the nature of the work itself, the opportunities it presents for gaining status, assuming responsibility, and for achieving self-realization. On the other hand, if management wishes to reduce dissatisfaction, then it must focus on the environment policies, procedures, supervision, and working conditions. Conceptual Framework Mausner, Peterson and Capwell (1997) stated that the term employee satisfaction is multidimensional: â€Å"there can be satisfaction with the specific activities of the job; with the place and working conditions under which the job is performed; or with specific factors such as economic rewards, security, or social prestige†. Field (2008) lists several factors that makes employees more satisfied good relationship in the organization; good relationship with the manager; recognition for achievements; advancement in careers; personal growth and development; feedback and support and company benefits. It is the key ingredient that leads to recognition, income, promotion, and the achievement of other goals that lead to a feeling of fulfilment (Kaliski, 2007). Poor performers can be satisfied if they are paid well and treated well while good performers can be unsatisfied it they are paid poorly but well treated. An employee who is dissatisfied can cause irreparable damage to the organizational effectiveness. The more employees feel that what they are doing affects the overall goal of the restaurant in a substantial way, the more satisfaction they get from what they are doing. It appears that job satisfaction can be increased for all employees, but the increase is greater for those who have strong needs for growth. Customer satisfaction is correlated with employees satisfaction, as satisfied employees are likely to perform better on the job (Silva, 2006). In other words, employee satisfaction could lead to customer satisfaction. Issues of wages, holidays and working hours have to be cleared (http://www. citehr. com/99603-employee-satisfaction-survey-training html).

Guitar History :: essays research papers

The guitar is a fretted, stringed instrument, and is a member of the lute family. It originated in Persia and reached Spain during the twelth-century, where it ¹s versatility as both a solo and accompanying instrument were established. The theory of the guitar was discovered in the early centuries. They found that the sound of a bowstring could be enhanced by attaching a resonating chamber -most like a tortiseshell- to the bow. From the bow came essentially three main types of stringed instruments: the Harp family, which was the sound of plucked strings indirectly transmitted to an attached sound box. The second was the Lyre family, which was strings of a fixed pitch are attached to the directly to a sound chamber. And the third was the Lute family, this was were the pitch of strings was altered by pressing them against a neck that is attached directly to a sound chamber. Within the Lute family came two groups. The lutes proper which had rounded backs and the guitar type instrument s with their flat backs. Guitar-shaped instruments appear in stone bas-relief sculptures of the hittites in northern Syria and Asia Minor from as far back as 1350 B.C. The word guitar also has origins in the middle and far east, deriving from gut, is the Arabic word for four, and tar, the Sanskrit word for string. The earliest European guitars did have four courses of gut strings. A 2 course is a pair of strings tuned in unison. These early guitars were distinguished from lutes by body sides that curved inward to form a waist and by four courses of strings. Some but not all early guitars had a flat back, while lutes always had a flat back. In the Middle Ages and the Renaissance the lute was the dominant fretted instrument. The lute with was pear-shaped and had five or more courses of strings was generally regarded as a higher class of instrument. By 1546 the guitar had gained enough popularity to merit the publication of a book of guitar music. By this time guitars had added another course, and modern tuning had come into existence. Chord positions were the same as they are today. The frets of the early guitars were made of gut and tied around the neck. This made placement of frets very difficult. The early guitars were also much shorter in length than todays guitars. Guitar History :: essays research papers The guitar is a fretted, stringed instrument, and is a member of the lute family. It originated in Persia and reached Spain during the twelth-century, where it ¹s versatility as both a solo and accompanying instrument were established. The theory of the guitar was discovered in the early centuries. They found that the sound of a bowstring could be enhanced by attaching a resonating chamber -most like a tortiseshell- to the bow. From the bow came essentially three main types of stringed instruments: the Harp family, which was the sound of plucked strings indirectly transmitted to an attached sound box. The second was the Lyre family, which was strings of a fixed pitch are attached to the directly to a sound chamber. And the third was the Lute family, this was were the pitch of strings was altered by pressing them against a neck that is attached directly to a sound chamber. Within the Lute family came two groups. The lutes proper which had rounded backs and the guitar type instrument s with their flat backs. Guitar-shaped instruments appear in stone bas-relief sculptures of the hittites in northern Syria and Asia Minor from as far back as 1350 B.C. The word guitar also has origins in the middle and far east, deriving from gut, is the Arabic word for four, and tar, the Sanskrit word for string. The earliest European guitars did have four courses of gut strings. A 2 course is a pair of strings tuned in unison. These early guitars were distinguished from lutes by body sides that curved inward to form a waist and by four courses of strings. Some but not all early guitars had a flat back, while lutes always had a flat back. In the Middle Ages and the Renaissance the lute was the dominant fretted instrument. The lute with was pear-shaped and had five or more courses of strings was generally regarded as a higher class of instrument. By 1546 the guitar had gained enough popularity to merit the publication of a book of guitar music. By this time guitars had added another course, and modern tuning had come into existence. Chord positions were the same as they are today. The frets of the early guitars were made of gut and tied around the neck. This made placement of frets very difficult. The early guitars were also much shorter in length than todays guitars.

Groupthink and Asian Cultures

Prabhjot Kaur Communication Theory Final Paper ASSUMPTIONS: A high level of cohesiveness is usually present when groupthink occurs, and there is a great reluctance on the part of group members to stray from the group’s position. They do not want to leave, be forced out, or be ignored by other members. This â€Å"oneness† associated with cohesiveness is typically a desirable condition except when the group relies too much on solidarity that the desirable ends are not focused on. They are likely to operate in the group in a manner that seeks the approval and even affection of the other group members. This is not the same as wanting to please the group leader with little or no concern for the opinion of the other group members. Cohesiveness is just one of three conditions necessary for groupthink to exist. The second assumption relates to the process of problem solving in small groups marking it a usually unified process. When a group is given the task of making a decision they usually go in with the thought of reaching a unanimous decision and strive to get along. They are also susceptible to adapt to the cohesiveness of the group due to affiliative constraints. An affiliative constraint refers to members withholding their own opinions in fear of being rejected by the group. (West & Turner, 243) This is vital to the outcome of groupthink because if the members with opposing views did not fear rejection and argued their views the decision making process would be further delayed and would affect the cohesiveness of the group. The third assumption is that groups and decision making are frequently complex. There must be other alternatives available than just the one option the group is picking and the members of the group must be aware of these options. If there are no other options then groupthink does not apply because there is no valid input being withheld by the members. Group members must know the who the other members are and be able to understand the position of the other members. Many factors such as â€Å"age, size of groups, intelligence of group members, gender composition, competitive nature of group members, and leadership styles that emerge in the group† (West & Turner, 244), will affect on how group members behave and choose to challenge the group’s decision. Group members who are similar in one or many of these areas to one another are more conducive to groupthink. Homogeneity can foster groupthink among members and discourage them to challenge the group. (West & Turner, 244) CONDITIONS THAT PROMOTE: The first condition that promotes groupthink is presence of the cohesiveness we discussed earlier causes pressure for members to conform. The other two conditions are; group structural factors and group stress. The structure of the group does affect the way the group will function when faced with a complex problem to solve. It is important for the group to have strong group insulation or â€Å"the ability to remain unaffected by outside influences† (West & Turner, 246). Impartial leadership also can cause people to not have access to the full information available to help them make their decision. Leaders who have their own personal agenda prioritize that first before the well fare of the group. Final structural flaw that could lead to groupthink is the lack of decision-making procedures. If the procedures are not clearly established then the members have no structure to follow and reach a valid decision and can easily get lost in the influence of others to conform. Also, if there is no diversity in the backgrounds and experience present in the group then it may be very difficult for the group to be able to see all sides of the issue before making their final decision. PREVENT: West and Turner outline four major ways when discussing how to prevent groupthink. The first recommendation is to require oversight and control committee to enforce the procedures set for decision making and make them aware of their responsibility to challenge collectivism. The second recommendation is to embrace whistle blowing, so the members will report unethical or illegal practices. The third recommendation is to allow for objection because conscientious objectors who refuse to participate in the decision-making process due to violation of personal conscious need a safe environment for members to challenge the collective view without fearing rejection or other forms of negative reactions. The last recommendation is to balance consensus and majority rule. It is too much pressure to get a consensus instead it is better to work towards a majority decision. EXTENTION: Geert Hofstede is a Dutch social psychologist that did a study on of cultures across modern nations. Geert Hofstede (2001) defines Power Distance to â€Å"the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally†. The U. S. s considered a low power distance country, meaning within institutions and organizations here people relate to one another more as equals regardless of formal positions. However in high power distance countries the less powerful accept power relations that are higher in status. Hofstedes’ data from his study of over 40 countries shows that India has the highest power distance score for culture. This score implies a high level of inequality of power and wealth within society. This c ondition is a cultural norm for the India rather than a negative effect of groupthink. This presence of a high power distance helps facilitate groupthink. Sinha (2008) explains, â€Å"The seniors in a group set the pace and make decisions, which the rest of the group members are likely to accept without further questioning. † This custom is carried over to personal life as well where the elderly of the family will make decisions that the rest will follow. Geert Hofstede (2001), a Dutch social psychologist, defines power distance as â€Å"the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally.   A low power distance country such as the United States is where individuals relate to one another more as equals regardless of formal positions; however, in high power distance countries like India, the less powerful accept power relations that are of higher status. Hofstedes’s cultural data research of 40 countries shows that India has the highest power distance sco re, which implies a high level of inequality of power and wealth within society. Sinha (2008) explains, â€Å"The seniors in a group set the pace and make decisions, which the rest of the group members are likely to accept without further questioning. †Ã‚  Ã‚  Rather than groupthink having a negative effect on group decision making, this is a cultural norm in India. This custom is carried over to personal life as well where the elderly of the family will make decisions for everyone. This presence of a high power distance facilitates groupthink in various aspects of Indian society.

10 Easy Ways for Students to Save Money

While you are in school, and maybe even right after you graduate, you are going to be on a tight budget. Looking for little ways that you can save money will prove to be very important during your school years and beyond. Lets explore 10 easy ways for students to save money. Stop Buying on Impulse Impulse shopping can be very tempting while out and about. The problem with this is that you end up blowing money on stuff you dont really need, and sometimes on stuff you dont really want. Before making a purchase, make sure it is truly necessary.   Dont Use Credit Cards Credit card companies love giving cards to young people. Many students give into the temptation to buy now and pay later. Unfortunately, these spending habits can come back to bite you. If you find that you cant use credit cards responsibly, hide the plastic until you learn a little restraint. Give Up Your Worst Habit Everyone has at least one bad habit. Maybe you smoke, drink Cosmos like no tomorrow, or buy expensive coffee before class. Whatever it is, cut it out. Youll be surprised at how much money you save. Dont Try to Keep Up With People Who Are Richer Than You Just because your roommate or your pals down the hall have a seemingly endless allowance, it doesnt mean you do too. Try to avoid keeping up with the people you hang out with and stay true to your budget.   Bargain Hunt Every Time You Shop When shopping, look for clearance items or two-for-one bargains, buy used books instead of new, and order the special instead of something off the menu. If you can find a bargain every time you have to buy something, the savings will add up.  Ã‚   Buy Machine Washable Clothes Youre in college. You dont need a dry cleaning bill! Buy clothes that you can wash yourself.  If you must buy dry clean only clothes, try to limit how often you wear them and find ways to cut dry cleaning costs.   Take Hand-Me-Downs Whether it is a used book or previously worn clothes, there is no shame in taking hand-me-downs. If somebody offers you something and you can use it, take it gratefully. When youre making more money, you may be able to someday do the same thing for someone else who will be just as grateful. Stay Home While it can be nice to get out of the dorm every now and then, staying at home is much cheaper. Instead of going out for the night, invite a few friends over for movies, games, gossip, or snacks. You might also want to give staycations a try.   See a Matinee Movie watching is a big part of American culture, but going to the movies with a few friends can be an expensive outing. Instead of going at night, try catching a matinee. Daytime shows are usually half the price of their nighttime counterparts and can be just as much fun.   Use the Library Most libraries offer you the chance to check out DVDs, CDs, and other forms of entertainment free of charge. Taking advantage of this resource, you can eliminate the money you spend on buying CDs and renting movies. Here are 12 ways to save money at the library.